All Caregiver Support Services

    Massachusetts · Caregiver Support

    Caregiver Support Services in Massachusetts

    Caring for an aging loved one is one of the hardest jobs there is — and you shouldn't have to do it alone. Below are 30 verified Massachusetts programs offering emotional support, respite, training, financial help, peer groups, and legal planning — most of them completely free.

    Last updated July 2026

    Start here in Massachusetts

    MassOptions — Aging & Independence ADRC

    One call connects Massachusetts family caregivers to free counseling, respite, training, and support groups through their local Area Agency on Aging.

    MassOptions — Aging & Independence ADRC

    Free

    Statewide — 25 Aging Services Access Points (ASAPs) across all communities

    Massachusetts's single point of entry for caregivers. Free information, referrals, and connection to all aging and disability services. Caregiver Specialists create customized care plans. Interpreter services in 100+ languages.

    Monday-Friday 9am-5pm. MassOptions is the public portal for the Executive Office of Aging & Independence (formerly Elder Affairs)

    Alzheimer's Association MA/NH Chapter — 24/7 Helpline

    Free

    Statewide — Newton HQ with 5 regional offices in Raynham, Springfield, Worcester, and others

    Around the clock emotional support, crisis assistance, and care consultations for dementia caregivers. MA/NH Chapter serves all of Massachusetts and New Hampshire. 130,000+ Massachusetts families impacted by Alzheimer's.

    Chapter: 617-868-6718. Six offices serve Massachusetts — care consultations available in person and virtually statewide

    Massachusetts Family Caregiver Support Program — Caregiver Specialist

    Free

    Statewide — through 25 ASAPs

    Free dedicated Caregiver Specialist assigned to each qualifying caregiver. Creates a customized care plan, connects to resources, and provides ongoing support. Available in Arabic, Chinese, Haitian Creole, Khmer, Portuguese, Russian, Spanish, and Ukrainian.

    Free for unpaid caregivers 18+ caring for individuals 60+ or any age with Alzheimer's — call MassOptions to be connected

    988 Suicide and Crisis Lifeline

    Free

    Statewide

    Free 24/7 confidential emotional support for caregivers experiencing burnout, distress, or crisis. Available by call or text anytime.

    Available 24 hours a day, 7 days a week

    211 Massachusetts

    Free

    Statewide

    Free 24/7 connection to local health and human services including emotional support, crisis intervention, and caregiver resource referrals across all Massachusetts communities.

    Call or text 211 anytime — available statewide in multiple languages

    Massachusetts Family Caregiver Support Program — Respite

    Free

    Statewide — through 25 Aging Services Access Points

    Temporary relief through in-home respite, adult day services, and emergency respite for qualifying caregivers. Caregiver Specialist facilitates access to respite that fits the caregiver's schedule and needs.

    Contact MassOptions — Caregiver Specialist helps identify and arrange the right respite option for your situation

    Massachusetts Paid Family and Medical Leave (PFML)

    Free

    Statewide — employed Mainers only

    Up to 12 weeks paid family leave for workers who need time off to care for a seriously ill family member. Funded through employer and employee contributions. Benefits up to 80% of wages capped at state average weekly wage.

    Employees contribute through payroll deductions — benefits available to most Massachusetts workers. Contact DFML at 833-344-7365

    Adult Day Health Programs — MassHealth

    Free

    Statewide — licensed centers across Massachusetts

    MassHealth-covered adult day health programs providing nursing, personal care, therapy, and social services during the day. Allows caregivers to work or rest while care recipient receives structured programming in community setting.

    Must be MassHealth-eligible — contact MassOptions at 800-243-4636 to find licensed programs near you

    National Respite Locator

    Free

    Statewide — search by Massachusetts zip code

    Searchable database of nearly 3,000 respite providers. Search by Massachusetts zip code to find local and regional respite options beyond state programs.

    Run by ARCH National Respite Network

    See websiteVisit website

    VA Caregiver Support Program — Respite

    Free

    Statewide — Veterans only

    At least 30 days annual respite for caregivers of eligible veterans enrolled in VA healthcare. VA Boston Healthcare System, Bedford VA, Northampton VA, and other facilities serve Massachusetts veterans.

    Must be caring for veteran enrolled in VA healthcare — Boston VA: 857-203-5000

    Alzheimer's Association MA/NH — Education Programs

    Free

    Statewide — in person and virtual

    Free education programs for dementia caregivers including care consultations, Savvy Caregiver workshops, ALZ Talks webinars, and in-person programs through six Massachusetts offices. Annual Walk to End Alzheimer's in Boston, Springfield, and other cities.

    Virtual options available statewide — call helpline or visit website for current Massachusetts program schedule

    Family Caregiver Innovation Grant Program

    Free

    Statewide — five community organizations statewide

    Massachusetts awarded grants of $50,000-$150,000 to five community organizations to implement or scale evidence-based programs for family caregivers. New programs launched 2025 through the Family Caregiver Support Program.

    Access through local ASAP — contact MassOptions to find funded innovation programs near you

    Powerful Tools for Caregivers — Massachusetts

    Free

    Statewide — through 25 ASAPs

    Evidence-based six-session self-care education workshop for family caregivers. Teaches practical tools for managing stress and challenges of caregiving. Offered through multiple Massachusetts ASAPs statewide.

    Free six-week workshop — contact your local ASAP through MassOptions for current schedule

    Massachusetts ASAP Network — Caregiver Training

    Free

    Statewide — 25 Aging Services Access Points

    Caregiver training and education through Massachusetts's 25 ASAPs and 350+ Councils on Aging. Covers caregiving skills, dementia care, stress management, and navigating MassHealth. New 2026-2029 State Plan on Aging now in effect.

    New 2026-2029 State Plan explicitly strengthens caregiver support as a core priority — expanded training statewide

    Family Caregiver Alliance — Online Resources

    Free

    National — available to all Massachusetts caregivers

    Comprehensive caregiver education library including fact sheets, online programs, and Massachusetts-specific resource directory. Caregiving 101 and self-care programs available free.

    No registration required for most online resources

    AARP Massachusetts Caregiver Resource Center

    Free

    Statewide

    Free caregiver tools, guides, and education. AARP Massachusetts Employer Toolkit to Support Working Caregivers available for employers. 1.1 million family caregivers in Massachusetts providing $18 billion in unpaid care annually.

    AARP membership not required — Employer Toolkit helps working caregivers negotiate workplace supports

    MassHealth Adult Foster Care (AFC) Program

    Free

    Statewide

    MassHealth Medicaid program paying family members (excluding spouses and legal guardians) a monthly tax-free stipend to care for adults who need daily assistance. Level I: ~$1,000/month; Level II: up to ~$1,600/month. Caregiver must live with care recipient.

    Most widely used paid family caregiver program in Massachusetts — must be MassHealth-eligible. Contact MassOptions at 800-243-4636 to apply

    MassHealth Personal Care Attendant (PCA) Program

    Free

    Statewide

    MassHealth program allowing care recipients to hire and manage their own personal care attendant including family members (excluding spouses). Hourly pay. Consumer-directed — care recipient controls who they hire and how they work.

    Must be MassHealth-eligible with need for personal care — contact MassHealth Customer Service at 800-841-2900

    Massachusetts PFML — Financial Relief for Working Caregivers

    Free

    Statewide — employed workers

    Up to 12 weeks paid leave at up to 80% of wages for employed caregivers. Massachusetts was one of the first states to implement comprehensive paid family and medical leave. Established 2019, benefits launched 2021.

    Funded through payroll contributions — most Massachusetts workers are covered. Contact Department of Family and Medical Leave

    VA Caregiver Stipend — PCAFC Program

    Free

    Statewide — Veterans only

    Monthly stipend for caregivers of eligible veterans with 70%+ service-connected disability. Also includes CHAMPVA health insurance. VA legacy cohort protected through September 2028.

    Must be caring for veteran with 70%+ service-connected disability rating

    Alzheimer's Association MA/NH — Support Groups

    Free

    Statewide — in person and virtual

    Free caregiver support groups throughout Massachusetts from Boston to Springfield to Cape Cod. Six regional offices facilitate groups. ALZConnected online community available 24/7.

    Call helpline or visit website to find group by zip code — virtual options available statewide

    Massachusetts ASAP Network — Caregiver Support Groups

    Free

    Statewide — 25 Aging Services Access Points and 350+ Councils on Aging

    Caregiver support groups through Massachusetts's extensive network of 25 ASAPs and 350+ municipal Councils on Aging. Groups for general caregiving, dementia, and grandparent kinship caregivers statewide.

    Contact MassOptions to find support groups near you — Councils on Aging in almost every Massachusetts city and town

    Councils on Aging — Local Caregiver Connection

    Free

    Statewide — 350+ Councils on Aging across Massachusetts

    Municipal Councils on Aging in nearly every Massachusetts city and town provide locally tailored caregiver support, social programs, and peer connection. COAs are uniquely close to community caregivers.

    Massachusetts has more Councils on Aging per capita than nearly any state — find yours at www.mass.gov/info-details/find-your-local-council-on-aging

    See local COAVisit website

    Caregiver.com — Massachusetts Support Community

    Free

    National — available to all Massachusetts caregivers

    Online caregiver community providing peer support, resources, and connection to others navigating similar caregiving situations. Discussion forums, expert Q&A, and caregiver stories available 24/7.

    Free online community — active forums organized by diagnosis and caregiving situation

    See websiteVisit website

    AARP Family Caregivers Discussion Group

    Free

    National — available to all Massachusetts caregivers

    Free online peer community of 25,000+ caregivers active 24/7. Share experiences, practical tips, and emotional support with caregivers across the country.

    AARP membership not required to join the Facebook group

    Frequently Asked Questions — Massachusetts Caregivers

    Honest answers to what Massachusetts family caregivers ask most.

    Most free caregiver help in Massachusetts flows through MassOptions — Aging & Independence ADRC, which works hand-in-hand with the Massachusetts Executive Office of Elder Affairs (EOEA) and the local Area Agency on Aging (AAA) network. Call 800-243-4636 to be connected to your county's AAA or Aging and Disability Resource Center — they provide free caregiver counseling, support groups, respite vouchers, and caregiver education statewide.

    In many cases, yes. The primary pathway is MassHealth Personal Care Attendant (PCA) Program and Frail Elder Waiver. The MassHealth PCA program lets eligible members hire family (including, in many cases, adult children — but not a spouse) as paid personal-care attendants. The care recipient must meet Massachusetts Medicaid's financial and functional eligibility rules. To apply or confirm what's currently available, call 800-243-4636 and ask specifically about Medicaid self-direction or consumer-directed personal-care services.

    Free or low-cost respite in Massachusetts comes from three main places: (1) MassOptions — Aging & Independence ADRC and your local Area Agency on Aging, which can issue respite vouchers under the National Family Caregiver Support Program — call 800-243-4636; (2) the VA Caregiver Support Program (1-855-260-3274) for caregivers of enrolled veterans; and (3) the ARCH National Respite Locator at archrespite.org, which lists licensed Massachusetts respite providers by ZIP code.

    Massachusetts veteran caregivers can access two main VA programs. The Program of Comprehensive Assistance for Family Caregivers (PCAFC) pays a monthly stipend of roughly $1,750–$3,200 for caregivers of post-9/11 and (now expanded) earlier-era veterans with a 70%+ service-connected disability who need help with daily activities. The Program of General Caregiver Support Services offers free training, peer mentoring, and REACH VA stress coaching for caregivers of any era veteran enrolled in VA healthcare. Call the VA Caregiver Support Line at 1-855-260-3274 or visit caregiver.va.gov to apply.

    Yes. The Alzheimer's Association Massachusetts Chapter runs in-person and virtual support groups across the state and operates a free 24/7 helpline at 800-272-3900 in English and Spanish. Local Area Agencies on Aging also coordinate dementia-specific groups through Massachusetts's family caregiver support program — MassOptions — Aging & Independence ADRC can refer you. For broader caregiver support groups (not dementia-specific), the Family Caregiver Alliance and Well Spouse Association also serve Massachusetts families online.

    Greater Boston Legal Services / MetroWest Legal Services / Mass Legal Help is the main free civil legal aid resource for income-eligible Massachusetts residents. They can help with advance directives, financial and healthcare powers of attorney, guardianship questions, Medicare and Medicaid appeals, and consumer or housing problems facing aging adults. Massachusetts Long-Term Care Ombudsman Program provides separate free advocacy specifically for residents (and their families) in Massachusetts nursing homes, assisted living, and other long-term care settings. Many Massachusetts bar associations also run lawyer-referral services with reduced rates for caregivers and seniors.

    988 is the free, confidential 24/7 Suicide and Crisis Lifeline available to anyone in the U.S., including Massachusetts family caregivers who feel overwhelmed, isolated, hopeless, or in emotional distress. Call or text 988, or chat at 988lifeline.org. For non-crisis support — finding food, transportation, rent help, or caregiver respite — dial 211 to reach a Massachusetts-trained United Way navigator who can route you to local programs.

    Massachusetts's Aging and Disability Resource Center (ADRC) and Area Agency on Aging (AAA) network is the single point of entry for county-level caregiver services. Call 800-243-4636 and you'll be routed to the ADRC or AAA serving your county. They handle benefits screening, options counseling, and direct connections to counseling, respite, training, transportation, and financial-help programs. Massachusetts Executive Office of Elder Affairs (EOEA) oversees the network statewide and can also help if a local office is hard to reach.

    Save these Massachusetts resources to your free care plan

    Your care plan keeps every Massachusetts caregiver resource — phone numbers, eligibility, and next steps — in one calm, organized place.

    Always free — no credit card required.

    Source: LTCareNav.com research, updated on July 2026. Programs, phone numbers, and eligibility rules change frequently — please verify contact information directly with each organization before referral. This page is informational and not legal, medical, or financial advice.