Find the Best Senior Care in Hampton Roads: Local Experts Guide Your Family Through the Process.

"Families know they can trust me because my actions consistently align with my words, demonstrating my reliability and integrity." Kim is personally committed to helping families navigate the complex journey of finding safer senior care and her passion for this work is deeply personal. After experiencing the daunting and emotional challenge of finding the right care for a loved one in Norfolk, she was inspired to open a business where she could help other families facing the same overwhelming situation. Before launching CarePatrol of Hampton Roads, Kim was a seasoned executive with a long career in community-focused leadership. She served as the Executive Vice President & Chief Operations Officer for Chartway Federal Credit Union. In this senior role, she was a trusted leader responsible for the credit union’s strategic direction, operational excellence, and ensuring a high-quality service experience for her team and credit union members. Today, Kim applies that same executive-level focus, strategic planning, and deep commitment to service to her role at CarePatrol. She combines her professional expertise in managing complex systems with a genuine compassion for her clients. She personally listens to each family’s unique needs, concerns, and preferences to guide them through their options for Independent Living, Assisted Living, Memory Care, and In-Home Care. Kim is the owner of CarePatrol of Hampton Roads, a Certified Senior Advisor (CSA)®, and a Certified Dementia Practioner (CDP)®. Kim graduated from Old Dominion University in Norfolk, Virginia where she also completed her Master of Business Administration.

"As your neighbor in Hampton Roads, I treat your family like my own. I use my local expertise to simplify your search and reduce your stress, finding the right senior care options for your loved one." Jenny’s experience in running a small business has given her great problem-solving skills and a deep understanding of the importance of listening to each person’s unique needs. This background makes her a natural and passionate advocate for the families we serve at CarePatrol of Hampton Roads. She made the transition to senior care to make a direct, positive impact on the lives of others during what can be a challenging and emotional time. Jenny is committed to guiding families through every step of the process with compassion, clarity, and respect, helping them find the safest and most appropriate care options for their loved ones. We are fortunate to have her dedication and family-first mindset on our team.

Denise understands that finding the right care for a loved one is one of the most important and emotional decisions a family can make. As a dedicated caregiver to her mother-in-law with Alzheimer’s and Dementia, and having cared for other family members in the past, she brings a deeply personal perspective to her role as Business Operations Coordinator at CarePatrol of Hampton Roads.

A lifelong Hampton Roads resident with deep local roots, Katie brings an energetic and dedicated approach to helping families navigate the senior care landscape. Her professional background spans 16 years in business and customer service alongside two years of specialized senior care experience. As a highly successful field hockey coach, she effectively channels her coaching skills into senior advocacy, guiding families through complex care decisions with clarity and strategic support. Katie remains deeply integrated into local senior resources, serving as the Secretary for both the Norfolk and Virginia Beach Task Forces on Aging, and as the Community Outreach Chair for the Chesapeake Task Force on Aging.