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    Background

    Senior Care Advisors in The Woodlands, Spring & Conroe

    A local, nurse-led team that tours the communities, checks the inspection records and walks your family through every step of finding senior care, at no cost to you.

    Local Advisors Who Know These Communities From the Inside

    CarePatrol of The Woodlands-Spring is a local, veteran- and women-owned senior care advisory serving The Woodlands, Spring, Conroe, Tomball, Magnolia, Kingwood, Humble and the Brazos Valley. Our team is led by Ashley O'Sullivan, BSN, RN, Certified Senior Advisor, and James O'Sullivan, a former Special Forces Medical Sergeant and licensed Texas paramedic. Choosing assisted living, memory care, independent living, respite or in-home care is harder than it looks. Two communities a few miles apart can be very different at handling the same diagnosis, and the details that matter most - staffing, how residents are actually cared for, how well the staff know them - rarely show up on a scheduled tour. We visit these communities regularly, we know which ones are strong at which care needs, and we stay with your family from the first call through move-in and long after. Our service is free to families. We are compensated by the communities we work with, never by you.

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    Our Services

    Comprehensive solutions tailored to your unique needs

    Assisted Living/Independent Living

    Residential communities offering private apartments with help for daily activities, medication management, meals, and social programming, along with independent living options for seniors who want maintenance-free living and companionship.

    Memory Care

    Specialized, secure care for individuals living with Alzheimer's, dementia, and other cognitive changes, delivered in engaging environments designed for safety, dignity, and quality of life.

    Placement Specialist

    Personal guidance from advisors who tour communities, compare care levels and costs, and match each family with options that fit their loved one's medical needs, preferences, location, and budget.

    Respite Care

    Temporary, short-term care that gives family caregivers a much-needed break while ensuring their loved one receives compassionate support in a safe, comfortable setting.

    Senior Care Specialists

    Expert guidance through every step of the care journey, from understanding options and comparing providers to creating a personalized plan that fits your family's needs, preferences, and budget.

    Meet Our Team

    Dedicated professionals committed to your family's care

    Ashley O'Sullivan

    Ashley O'Sullivan

    BSN, RN, Certified Senior Advisor

    Registered nurse since 2016

    Registered nurse with a critical care background and a Certified Senior Advisor. Ashley reads the medication lists and care assessments, spots when a community is overstating what it can handle, and matches each family to a setting that fits the care their parent actually needs.

    James O'Sullivan

    James O'Sullivan

    Owner, Senior Care Consultant, Licensed Texas Paramedic

    15 years in emergency medicine

    Former Special Forces Medical Sergeant and licensed Texas paramedic. James walks most of our community tours, and the first thing he looks at is the residents, not the lobby. He knows Conroe, Willis, Montgomery and Bryan-College Station best, and has a soft spot for veteran families.

    Betty Hayner

    Betty Hayner

    Administrative Assistant

    10+ years in senior living

    Ten-plus years in senior living, including as Director of Administrative Services at assisted living communities. Betty makes the follow-up calls after a family moves in - the first-week call that catches a problem while it is still fixable, and the ones months later.

    Eric Brand

    Eric Brand

    Director of Business Development, Senior Advisor

    Seventeen years as a college and high school basketball coach before CarePatrol. Eric works with families across Tomball, Spring, The Woodlands, Magnolia, Kingwood and Humble, and knows which communities are genuinely strong at which care needs.

    Google Reviews

    See what our clients say about us

    "Care patrol was fantastic Eric, Jimmy and Ashlee help me through a tough time to find the right place for my mother in law . they even asked some questions I hadn't even thought of yet. Thanks so much. We appreciate all you did for our family!!!"

    Jodi T.October 2026

    "excellent communication and service help me find a great place for my mom and dad"

    Natalie E.October 2026

    "Ashley and her husband, Jimmy, were so helpful in the process of looking for a place for my father. They had knowledge of the places in the area and helped us narrow down the choices. Having them go with us was wonderful as they asked questions I wouldn't have thought to ask. I highly recommend this service."

    Mary M.June 2026

    "Eric is so amazing, he truly blessed our family and is such a kind man. Thank you again Eric!"

    Kayci D.April 2026

    "We cannot thank Ashley enough for everything she did for our family during an overwhelming and emotional time. After two home placement options didn't work out, she stepped in and guided us every step of the way. Her compassion, quick action, and support meant everything to us. Even after finding a facility, she still checks in. I highly recommend her to anyone needing help with elder care."

    Nicole M.February 2026

    "Eric with CarePatrol has helped us above and beyond what we expected. We are learning as we go; Eric is kindly patient, knowledgeable and helpful."

    Javier T.December 2025

    "Ashley was amazing in helping find my father an assisted living. She was patient and picked places specific to what we were looking for. Thank you for all of your help."

    Jana C.December 2025

    "I cannot express enough how grateful I am for the exceptional support Eric from CarePatrol has provided during a difficult time for our family. When my mother unexpectedly became unable to live independently, Eric was there to help us every step of the way. He went above and beyond, not only to find the perfect rehab facility, but continues to assist with searching for the right permanent living arrangement once the PT is complete. Eric has even taken the time to see how me and my siblings are managing emotionally. His compassion, attention to detail, and genuine care make a difficult process much easier. I highly recommend CarePatrol to anyone in need of assisted-living guidance."

    Mari T.December 2025

    Get in Touch

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    Location

    Willis, TX

    Frequently Asked Questions

    Find answers to common questions about our services

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